Last Updated: 30-12-23
1. General Policy
1.1. Nife777school.com is committed to providing high-quality educational content and services. We want you to be satisfied with your purchase, and we understand that sometimes refunds may be necessary.
1.2. This Refund Policy outlines our refund procedures and eligibility criteria for refund requests. By using the Platform, you agree to abide by the terms of this policy.
2. Eligibility for Refunds
2.1. 30-Day Money-Back Guarantee: If you are not satisfied with your purchase for any reason, you may request a full refund within 2 days from the date of purchase. This guarantee is applicable to all courses unless otherwise specified.
2.2. Course-Specific Refund Policies: Some courses on the Platform may have specific refund policies that override the 30-day money-back guarantee. In such cases, the course-specific refund policy will be clearly stated on the course page.
2.3. Refund Criteria: To be eligible for a refund, the following criteria must be met:
The refund request must be submitted within the applicable refund period (2 days or as specified in the course-specific policy).
You must not have completed or attempted to complete more than a specified percentage of the course (e.g., 20%) as determined by the course instructor.
The course content must not have been downloaded or accessed offline.
3. How to Request a Refund?
3.1. To request a refund, please contact our customer support team a. Provide your order details, including the order number and the reason for your refund request.
3.2. Our customer support team will review your request and respond within a reasonable timeframe.
4. Refund Process
4.1. Once your refund request is approved, the refund will be processed using the same payment method you used for the original purchase. Please allow a reasonable time for the refund to be credited to your account.
5. Exceptions
5.1. We reserve the right to deny refund requests if it appears that the refund policy is being abused or if there is a pattern of excessive refund requests.
5.2. If a refund is issued and you later re-enroll in the same course, you will not be eligible for a refund for that course again.